Photo: Head of Korindo Group’s Learning & Innovation Center, Setiyono, underlines the need for building quality awareness among workers
CILEUNGSI – Tougher challenges and an increasingly cutthroat climate have demanded businesses to innovate for survival. A paper and tissue firm under Korindo Group, Aspex Kumbong, navigates this landscape by raising quality awareness among workers.
In fact, Aspex’s Learning Center — now the Korindo Corporate University, Paper & Tissue Academy — has a program that does just that. Launched Wednesday (2/12), the goal is to train the mindset to consider quality improvements as part of the company culture.
A speech from Aspex Kumbong’s Director Jung Seyong kicked off the opening ceremony. He underlined that upholding quality should be a responsibility spread across different job phases and processes. Only by doing this can the company enable a new way of working.
“To drive my point home, I would like to say that understanding and implementing quality principles can bring the company to greater heights.”
There will be 25 batches in the “Quality Awareness” program, according to the total number of staff at Aspex Kumbong. Supervisor- and manager-level officers will go in the first one.
One participant, Dedi Rusli, spoke to the PR team on how this training is important for developing a collective understanding of quality work and its impact on business. “Pleasing external customers is easy when you do the same to internal customers. What I’m getting at is that each department has to think about how their products and services can satisfy users in other parts of the business process,” said Rusli.
Photo: The “Quality Awareness” program will have 25 batches comprising all the company’s staff
“Quality Awareness” has full support from Korindo Group’s Learning & Innovation Center as the “parent department” of Korindo Corporate University. The Center’s Head, Setiyono, talked briefly about the need to build this awareness in Korindo Group “as quality determines customer satisfaction and customers are important to the company”. Hence, ensuring quality is the obligation of all employees, Setiyono concluded. (Nunung/AK)
